Privacy Policy for daytonwindows.com
Introduction
Window Depot Express, Inc., doing business as Dayton Windows, is committed to protecting the privacy of your personal information. This policy explains how we collect, use, and disclose your personal information when you use our website, daytonwindows.com, and interact with our services.
By accessing or using our website, you consent to the terms of this Privacy Policy.
Consent for SMS Communication
By providing your phone number and opting into SMS communications, you acknowledge and agree to receive text messages from Window Depot Express, Inc. at the number you provide. Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
How We Collect Information
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, and address
- Information provided when filling out forms, scheduling appointments, or contacting us
Non-Personal Information:
- IP address, browser type, operating system, and website usage data collected via cookies
How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to inquiries and requests
- Communicate about projects, orders, or appointments
- Send marketing communications (if you opt in)
- Register and verify messaging campaigns with The Campaign Registry (TCR)
How We Disclose Your Information
We may disclose your information to:
- Service Providers: Trusted third parties assisting with website hosting, data analysis, payment processing, and messaging campaigns
- The Campaign Registry (TCR): To meet compliance requirements for message routing and campaign registration
- Legal Authorities: As required by law
Protection of Your Information:
We will never disclose personal information, such as phone numbers or SMS consent, to third parties for marketing purposes.
Retention of Project and Messaging Data
We retain customer data, including proof of consent and opt-out records, for at least three (3) years after the campaign ends or as required by law or TCR guidelines.
Cookies
We use cookies to collect non-personal information about website usage. You can disable cookies in your browser settings.
Accessing and Updating Your Information
You can access and update your personal information by contacting us at support@daytonwindows.com.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Transfers
Your information may be transferred to countries with different privacy protections. We ensure appropriate safeguards for such transfers.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting.
Terms of Service
SMS Messaging Terms of Service
By opting into SMS messaging, you agree to receive text messages from Window Depot Express, Inc.
Types of Messages:
- Appointment confirmations and reminders
- Order, project, or delivery updates
- Marketing and promotional messages (if explicitly opted in)
Message Frequency:
Customers can expect to receive 1-5 messages per week, depending on service activity.
Message and Data Rates:
Standard message and data rates may apply based on your carrier plan.
Opt-Out Instructions:
You may opt out of SMS messaging at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Privacy Policy Link:
All SMS-related information is subject to our Privacy Policy.
Contact Us
If you have any questions, contact us at:
Window Depot Express, Inc.
700 Brandt Street, Dayton, Ohio 45404
Email: support@daytonwindows.com
Phone: 937-278-6600