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Excellent overall experience from start to finish! Michelle has made sure to answer every questions along the way. Ron was very friendly and I felt like I was talking to family when he came out for our walk through. Keith busted his butt to make sure the windows looked good and made sure to inform me how to take care of my windows.
Ron and his company are true professionals !!! I ordered new custom windows for my entire house which is located in Trotwood Ohio. The windows were scheduled to be installed on May 30, and 31, 2019. On Monday May 27, 2019 the devastation of the tornado left us without a home. Our home of 26 plus years was totally destroyed. After explaining our situation to Ron at Window Depot: he expressed sincere concern and immediately let us out of our contractual obligation with Window Depot. As a consumer we have a lot of choices when its comes to companies that sell and install windows. We chose Window Depot because of their expertise and professionalism. As a United States Air Force veteran, I highly recommend Ron at window depot for your new windows needs. Window Depot also gives veterans a nice discount. Thanks again to Ron and his staff at Window depot
Great experience from start to finish! I have used them twice - once for a rental house, and now for my primary residence. Ron came out and measured everything, and gave me the various window options. He wasn't overselling anything, and let me make my own decision. Ron also had some really helpful information about lead paint, as we are remodeling an old house. Then, for the install, Keith helped us. He was better than we could have hoped for. He really knew his stuff. We had weird storm windows on the house before, so when he took them off there was an open section that needed to be covered. He cut the new vinyl trim on-site, and fit it all together with our totally-not-level 100 year old house. It makes a world of difference. Keith also showed us how to operate our new windows, because I had never used the tilt-in type of window before. So again, a great experience from start to finish. This is the second time I have used them, but I'm sure it won't be the last!
Love our new windows from Window Depot. The installer did a beautiful job and the whole process went smoothly. Would definitely recommend !
Working with Window Depot was a great experience through the entire process! The part that impressed me the most was where they replaced the sill and the rotten wood around it. This was on an old barn that was in rough shape. Keith definitely took the extra time to do it right despite the cold and rainy conditions. Much appreciated and will use them again if I get the chance.