AWDI Hometrust 8-Point Service
When you choose an AWDI Certified HomeTrust Professional, you are working with a dealer who has years of proven experience providing service and satisfaction. Quality Window Installation is a Team Effort – we follow the AWDI HomeTrust 8 Point Service.
Window and Installation Appraisal
AWDI Certified Window Consultants assess your window needs and the work to be done. Fully written estimates for product and installation.
Careful Removal of the Old Windows
Complete removal of your old window with minimal disturbance to your interior and exterior walls.
Preparation of the Openings
Opening is cleaned and made free of obstructions. All cavities or holes are covered and insulated.
Installation of Your New Windows
Each window is shimmed to plumb, level, and square window is properly anchored. Interior finished equal to or better than at start.
Sealing the Exterior
Exterior is made weather tight. When wrapped, the exterior is covered forming a weather barrier from window to siding.
Clean-up and Disposal of Debris
Complete cleanup and disposal of your old window and parts. Your home is left as clean as we found it.
Clean and Inspect Your New Windows
Each window is checked for proper operation. The window is cleaned, a labels are removed and any needed adjustments are made.
Satisfaction Forms and Warranties
The AWDI satisfactory completion form is filled out. All warranties are reviewed and delivered.
Excellent overall experience from start to finish! Michelle has made sure to answer every questions along the way. Ron was very friendly and I felt like I was talking to family when he came out for our walk through. Keith busted his butt to make sure the windows looked good and made sure to inform me how to take care of my windows.
Great experience from start to finish! I have used them twice - once for a rental house, and now for my primary residence. Ron came out and measured everything, and gave me the various window options. He wasn't overselling anything, and let me make my own decision. Ron also had some really helpful information about lead paint, as we are remodeling an old house. Then, for the install, Keith helped us. He was better than we could have hoped for. He really knew his stuff. We had weird storm windows on the house before, so when he took them off there was an open section that needed to be covered. He cut the new vinyl trim on-site, and fit it all together with our totally-not-level 100 year old house. It makes a world of difference. Keith also showed us how to operate our new windows, because I had never used the tilt-in type of window before. So again, a great experience from start to finish. This is the second time I have used them, but I'm sure it won't be the last!
Ron and his company are true professionals !!! I ordered new custom windows for my entire house which is located in Trotwood Ohio. The windows were scheduled to be installed on May 30, and 31, 2019. On Monday May 27, 2019 the devastation of the tornado left us without a home. Our home of 26 plus years was totally destroyed. After explaining our situation to Ron at Window Depot: he expressed sincere concern and immediately let us out of our contractual obligation with Window Depot. As a consumer we have a lot of choices when its comes to companies that sell and install windows. We chose Window Depot because of their expertise and professionalism. As a United States Air Force veteran, I highly recommend Ron at window depot for your new windows needs. Window Depot also gives veterans a nice discount. Thanks again to Ron and his staff at Window depot
Keith and Tod did an excellent job on the install and even came back to the house after siding was finished to caulk in all the windows and doors. This company was fast and really good on price. I would recommend to anyone and will be using for future investment properties.
Working with Window Depot was a great experience through the entire process! The part that impressed me the most was where they replaced the sill and the rotten wood around it. This was on an old barn that was in rough shape. Keith definitely took the extra time to do it right despite the cold and rainy conditions. Much appreciated and will use them again if I get the chance.